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ASTM

D8286-19

Standard Guide for Processing Cannabis Product Complaints

2019

2

ASTM Vol.15.10 (2022)

This guide is applicable to organizations engaged in the cultivation, processing, testing, packaging and labeling, storage, distribution, or transportation of cannabis products intended for human and animal consumption, including those derived from hemp. This guide describes the minimum requirements for maintaining a product complaint system for finished cannabis products and ensures that all complaints are received, processed, investigated, documented, and appropriate corrective and preventive actions are implemented in a timely manner. This guide applies to all cannabis-derived products commercially manufactured and distributed for consumer use. Units—The values stated in SI units are to be regarded as the standard. No other units of measurement are included in this standard.